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1)You can't use Xref if use Cinema4D version before 10, cause Xref was appeared only in version 10;
2) Maybe, You're using a parametrical objects or modificators, such as HyperNURBS, Symmetry etc. Try to convert objects into the whole mesh, using CURRENT STATE TO OBJECT or MAKE OBJECT EDITABLE and then convert to 3ds or smth You wish.
3) If not at good, upload your scene as is and we'll try to help You.
Good Luck!
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